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Frequently Asked Questions

Getting Started
Common questions about getting started

How do I register a custom URL?

Go to the registration page, enter your desired URL path, provide the target URL, and describe your intended use. Our AI will review and approve within 24 hours.

What makes up4me different from other URL shorteners?

Unlike traditional shorteners, up4me allows you to register memorable custom URLs and trade them with other users in our marketplace.

How long does the approval process take?

Most URLs are approved within a few hours. Complex cases may take up to 24 hours for AI review.

Marketplace
Common questions about marketplace

How do I sell my URL?

From your dashboard, select the URL you want to sell, click 'List for Sale', set your price, and it will appear in the marketplace.

What fees does up4me charge?

We charge a 5% transaction fee on marketplace sales. There are no fees for registering or using URLs.

How do I transfer ownership after a sale?

Transfers happen automatically after payment. The buyer receives full usage rights and the URL appears in their dashboard.

Legal & Rights
Common questions about legal & rights

Do I own the URLs I register?

You receive usage rights, not ownership. This legal structure protects both users and the platform while allowing trading.

Can my URL be revoked?

URLs can be revoked for violations of our terms, illegal content, or abuse. We provide warnings before taking action.

What happens if I violate the terms?

Minor violations receive warnings. Serious violations may result in URL revocation or account suspension.

Technical
Common questions about technical

Is there an API available?

Yes! We provide a REST API for URL management, analytics, and marketplace operations. Check your settings for API keys.

How do I track URL performance?

Each URL has detailed analytics showing clicks, geographic data, device types, and referrer information.

Can I use custom domains?

Custom domains are available for Enterprise plans. Contact our sales team for more information.

Still Need Help?
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